Por más obvio que a veces nos parezca, hay situaciones que debemos evitar como Managers de una Red Social, tomando en cuenta que los grandes errores son irrevocables. Una vez publicado el contenido y viralizado en milésimas de segundos a millones de usuarios, será imposible - por más que lo borremos segundos o minutos después - esconder el error. Aquí van algunos consejos: 10 Cosas que no debe hacer un Community Manager. 1. Ignorar al usuario: Las redes sociales crean conexiones entre personas y lo que debemos generar como Community managers es 'Comunicación'. Por más que la información del usuario no aporte valor, se debe de responder y dar seguimiento a sus comentarios, lo cual hab
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